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Terms and conditions

When you place an order with us (i.e. you make payment for an order) then you are considered to have read – understood and agreed to terms and conditions listed on this page.

Copyright & Personal Use

The Products delivered to You are completely original content. The full copyright to the Products and other materials delivered to you is retained by you and you alone. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.

No Plagiarism

We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws.

Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.

Our policy for using images

We do not own the copyright of images unless specifically designed by our in-house illustrators - hence we do not use copyright images by ourselves. We will simply provide you links of recommended images so you can copy and place by yourself. You may use royalty free images without any worry, however for copyright images you may require to pay the owner(s).

Refunds

We will refund 100% of paid fee if you make request for refund before we start working on your ordered product (except the transaction charges that will be deducted). Once an order is delivered you are no longer eligible to ask for 100% refund. Once an Order has been started, the hours put into the project cannot be recuperated and thus we will not provide a refund. The Products and Services offered are non-refundable and come with no warranties, expressed or implied. However, you may ask for up to 1 revision free of charge. In case you are not 100% satisfied with the quality of product/ services, you may ask for 50% refund against the paid fee amount.

We will process the refund of 50% fee amount subject to verification of the quality concerns you would claim. In case you have a special complaint scenario and demand full fee amount refund then your case shall be forwarded to evaluation-committee and they will take an impartial decision based upon facts and evidences.

Limitations on Revisions

Editing Orders: We will revise edited content to ensure that no objective or technical errors remain. If no objective or technical errors remain in the content, any further revisions to that content are provided at the sole discretion of the Company.

Ghostwriting Orders: We will revise small segments of written material until that segment is approved by the Client. Once the Client approves of the content that we develop, revisions to that content will be billed at an appropriate editing rate.

Limitation Of Liability

You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers, or sources of information or data and legal advisers (the “Company’s Affiliates”) harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing our services; or (e) any printing or typographical errors in any materials associated with our services. In addition, you agree to defend, indemnify, and hold the Company and Company’s Affiliates harmless from any claim, suit or demand, including attorney’s fees, made by a third party due to or arising out of your utilizing of our services, your violation or breach of these Terms and Conditions, your violation of any rights of a third party, or any other act or omission by you.

In no event shall the Company be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this Website or any information provided on this Website. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Amendments

You acknowledge and agree that We may unilaterally change the Privacy policy and the Terms and Conditions. We recommend you reviewing both the pages from time-to-time as any such changes will be reflected in this section of our Website.

Contacting Us

If you have any query regarding our policies you may send email at: info@ghostbookwriters.co.uk